Privacy Policy
PRIVACY NOTICE
Last updated June 03, 2022
This privacy notice for Codastra LLP ('Company', 'we', 'us', or 'our',), describes how and why we might
collect, store, use, and/or share ('process') your information
when you use our services ('Services'), such as when
you:
- Visit our
website at http://www.orgoeast.com, or any website of ours that
links to this privacy notice
- Engage with us
in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this
privacy notice will help you understand your privacy rights and choices. If you
do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at orgoeast@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy
notice, but you can find out more details about any of these topics by clicking
the link following each key point or by using our table of contents below to
find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact
with Codastra LLP and the Services, the choices you make, and the products and
features you use..
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have
a valid legal reason to do so.
In what situations and with which types of parties do we share personal
information? We may
share information in specific situations and with specific categories of third
parties.
How do we keep your information safe? We have organisational and technical processes and
procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorised third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your
personal information.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining information
about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions with us
and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- names
- phone numbers
- email
addresses
- mailing
addresses
- usernames
- passwords
- contact
preferences
- contact or
authentication data
- billing
addresses
- debit/credit
card numbers
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to
process your payment if you make purchases, such as your payment instrument
number (such as a credit card number), and the security code associated with
your payment instrument. All payment data is stored by RazorPay. You may find
their privacy notice link(s) here: https://razorpay.com/privacy/.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit
our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific identity
(like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type,
and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity,
error reports (sometimes called 'crash dumps'), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model,
Internet service provider and/or mobile carrier, operating system, and
system configuration information.
- Location Data. We collect location data such
as information about your device's location, which can be either precise
or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services. For example, we may
use GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use certain aspects of
the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with
your consent.
We process your personal information for a variety
of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information
so you can create and log in to your account, as well as keep your account
in working order.
- To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process
your information to respond to your inquiries and solve any potential
issues you might have with the requested service.
- To send administrative information to you. We may process
your information to send you details about our products and services,
changes to our terms and policies, and other similar information.
- To fulfil and manage your orders. We may process
your information to fulfil and manage your orders, payments, returns, and
exchanges made through the Services.
- To enable user-to-user communications. We may process
your information if you choose to use any of our offerings that allow for
communication with another user.
- To request feedback. We may process your information
when necessary to request feedback and to contact you about your use of
our Services.
- To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt out of
our marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below).
- To
post testimonials. We post testimonials on our Services that may
contain personal information.
- To
protect our Services. We may process your information as part of
our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
- To
evaluate and improve our Services, products, marketing, and your
experience. We
may process your information when we believe it is necessary to identify
usage trends, determine the effectiveness of our promotional campaigns,
and to evaluate and improve our Services, products, marketing, and your
experience.
- To
identify usage trends. We may process information about how you use
our Services to better understand how they are being used so we can
improve them.
- To
determine the effectiveness of our marketing and promotional campaigns. We may process your
information to better understand how to provide marketing and promotional
campaigns that are most relevant to you.
- To
comply with our legal obligations. We may process your information to comply
with our legal obligations, respond to legal requests, and exercise,
establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents ('third
parties') who
perform services for us or on our behalf and require access to such information
to do that work. The categories of third parties we may share personal
information with are as follows:
- Payment
Processors
- Order Fulfilment Service
Providers
- Retargeting
Platforms
- Sales &
Marketing Tools
We also
may need to share your personal information in the following situations:
- Business
Transfers. We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- When
we use Google Maps Platform APIs. We may share your information with certain
Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out
more about Google’s Privacy Policy, please refer to this link.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons
and pixels) to access or store information. Specific information about how we
use such technologies and how you can refuse certain cookies is set out in our
Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a longer
retention period is required or permitted by law (such as tax, accounting, or
other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such information, or,
if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and
organisational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorised
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and
from our Services is at your own risk. You should only access the Services
within a secure environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any
time.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your local data protection supervisory authority. You can find their contact
details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data
protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be express
and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However,
please note that this will not affect the lawfulness of the processing before
its withdrawal, nor when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing grounds
other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE'
to the SMS messages that we send. You will then be removed from the marketing
lists. However, we may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and use of
your account, to respond to service requests, or for other non-marketing
purposes.
Account Information
If you
would at any time like to review or change the information in your account or
terminate your account, you can:
- Log in to your account
settings and update your user account.
- Contact us using the contact
information provided.
Upon your
request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or comply with applicable legal
requirements.
If you
have questions or comments about your privacy rights, you may email us at
orgoeast@gmail.com.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ('DNT') feature or setting you can activate
to signal your privacy preference not to have data about your online browsing
activities monitored and collected. At this stage no uniform technology
standard for recognising and implementing DNT signals has been finalised. As
such, we do not currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version of this privacy
notice.
9. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated 'Revised' date and the updated version will be
effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
orgoeast@gmail.com or by post to:
Codastra LLP
Room no.
107, 1st floor, House No. 11,
Debdarupath,
Dispur,
Guwahati, assam 781006
India
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change that
information, or delete it in some circumstances.